Information We Collect
- Personal Information: When you place an order on our website, we may collect personal details such as your name, email address, phone number, and shipping address.
- Payment Information: We securely process payments through trusted third-party services. We do not store your credit card or financial information on our servers.
How We Use Your Information
- Order Fulfillment: To process and fulfill your orders, communicate with you about your purchases, and provide customer support.
- Marketing: With your consent, we may send you promotional emails about new products, special offers, or other updates.
- Improving Our Services: Analyzing usage trends and customer preferences helps us enhance our website, products, and services.
- Security: Protecting our website and users from fraudulent activities, unauthorized access, and other risks.
Information Sharing
- Third-Party Services: We may share your information with trusted third-party service providers who assist us in operating our website, conducting business activities, or servicing you.
- Legal Compliance: We may disclose your information when required by law, to enforce our site policies, or to protect ours or others’ rights, property, or safety.
Your Choices and Rights
- Opt-Out: You can unsubscribe from marketing communications at any time by following the instructions in the emails we send.
- Access and Updates: You have the right to access, correct, or delete your personal information. Contact us at +254 (0) 718 334325 for assistance.
Data Security
We implement industry-standard security measures to protect your personal information from unauthorized access, misuse, or alteration. However, no method of transmission over the internet or electronic storage is entirely secure, and we cannot guarantee absolute security.
Children’s Privacy
Our website is not directed at children under the age of 18. We do not knowingly collect or maintain personal information from children under 18 years of age without parental consent.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices and legal requirements. We encourage you to review this page for any updates.